42 Get up to speed with our additional charges FedEx guarantees a smooth delivery for you and your customers by making the necessary arrangements for shipment collections. Residential delivery Delivery can be made to a facility or a building registered as a permanent place of residence, regardless of any economic and/or business activities related to it, in particular: houses, premises, closed housing estates, tenement houses. Hold on Location Storage at a FedEx branch for pick-up at your earliest convenience, giving you more flexibility over your operations and freeing up time to spend on other areas of your business. Uncollected shipment return 1 If your shipment is not collected by the addressee after three advice notes (two notes for residential delivery) sent within 5 days from the first delivery attempt, you will be charged in accordance with our current rates. If you send a package using the FedEx Direct2Retail service, your shipment will be waiting for pickup for 4 days at a FedEx Retail Point. In case the shipment is not picked up, it will be returned to the sender and a fee will be charged according to the current service rates. No pick-up surcharge An additional surcharge is applied by FedEx when the courier cannot pick up a shipment due to the sender’s fault. 1 Does not apply to packages containing dangerous goods.